Let's turn up
the volume

... and drop the needle on success!

I'm Denise Hearden, a strategic problem-solver who remixes creative challenges into chart-topping solutions. Just like curating the perfect mixtape, I blend timeless strategies with cutting-edge techniques. When others hit pause on challenges, I press play on opportunities. 

My approach isn't about following the same old tune – it's about composing a unique beat that elevates a vision and transforms potential into powerful, actionable outcomes. With a blend of strategic insight and creative energy, I don't just support your team – I amplify it. Whether it's a website audit, content strategy, or SEO optimization, I'm a collaborative partner who brings expertise, enthusiasm, and exceptional results.

Ready to harmonize? 
Let’s connect and explore how we can collaborate to create something extraordinary together. Reach out to me today, and let’s get started on your next big project! 
beheardmktr@gmail.com
414.218.5452
MARTECH: 
  • Analytics & Optimization: Google Analytics, SEMrush, Moz, StackAdapt, SurveyMonkey
  • Content & Asset Creation: Canva, Ceros, Figma, Knak, Markup
  • Experience Delivery & CMS: GoDaddy Builder, SharePoint, Sitecore, Marketo, Sprout Social, WordPress
  • Operational Efficiencies: Basecamp, Box, Microsoft 365/Teams, Monday, Wrike
  • Sales Enablement: Hubspot, Salesforce, SharpSpring
RECENT CERTIFICATIONS:
  • Intro to Interactive Content Creation (Ceros)
  • School of Mortgage Banking I (Mortgage Bankers Association)
  • Customer Relationship Management-Advanced (StudySection)
  • Digital Marketing-Role of Content (Semrush)
  • E-Marketing-Expert (StudySection)
  • SEO Fundamentals (Semrush)
SKILLS:
Advertising | Audits | Audience Profiling | Blogging | Brand Development & Management | Creative Direction | Content Marketing Planning, Strategy, Creation & Execution | Copywriting | CMS, CRM & Marketing Automation Platforms | Customer Journey Mapping | Data Analytics | Digital Advertising | Digital Marketing Planning, Strategy & Execution | Direct Branding | Direct Mail | Direct Marketing | Email Marketing | Messaging Platform Development | Multichannel Marketing Planning, Strategy & Execution | Paid Search | Public Relations | Search Engine Optimization | Site Architecture | Social Media Marketing | User Experience | Web Analytics | Wireframing | Website, Microsite, Landing Page Strategy, Planning, Design, Development

Browse campaign, website and content work samples >

Extensive experience in developing and executing comprehensive digital marketing strategies for diverse clients. Proven track record of increasing engagement and optimizing user experiences through innovative digital solutions. Adept at leveraging analytics and cloud-based tools to drive measurable business outcomes. Combines strategic vision with hands-on expertise to lead successful marketing transformations across various industries.

Digital Marketing & Creative Director

MGIC | February 2021 - August 2024

Led comprehensive digital marketing strategies and creative initiatives, driving innovation and measurable results across multiple platforms.

Key Achievements:

  • Launched MGIC's Mortgage Connects knowledge hub, resulting in 48% growth in website traffic and 24% increase in subscribers within 3 months.
  • Implemented data-driven account-based marketing strategies and digital personalization initiatives, significantly improving user engagement and sales enablement.
  • Introduced programmatic advertising, expanding reach among 1st party audiences and broadening brand recognition.
  • Developed and executed SEO strategies, improving organic search rankings and traffic for key product pages.
  • Created comprehensive performance reports with actionable insights, leading to continuous improvement in campaign effectiveness.
  • Proactively identified opportunities for improvement, presenting innovative ideas to stakeholders that resulted in increased ROI.


Leadership & Innovation:

  • Supervised creative services and digital marketing teams, overseeing project workflows, budgets, and event planning.
  • Re-envisioned content marketing strategy and revamped editorial board, reducing time to market from 16 weeks to 6 weeks while increasing content quality and promotion.
  • Deployed interactive content on key landing pages, significantly increasing engagement and conversions.
  • Led AI Taskforce to integrate generative AI applications into marketing processes, creating efficiencies while maintaining brand integrity.


Cross-Functional Involvement:

  • Led/served on committees for AI Taskforce, Business Technology and Transformation, Content Editorial Board, Email Marketing, Equitable Homeownership, National Sales Meeting, and Target Segmentation.

Vice President, Digital & Client Services

Responsory, a Johnson Direct company | April 2002 - January 2021

Led digital transformation and client services, driving agency growth through innovative multichannel marketing strategies and expanded service offerings.

  • Spearheaded expansion of digital services, increasing sales from 20% to over 75% of total annual billings.
  • Developed and executed integrated campaigns resulting in up to 380% ROI, 450% increase in site users, and 838% rise in client membership.
  • Implemented cutting-edge SEO tactics, significantly improving clients' organic search performance.
  • Managed key client relationships, ensuring satisfaction and on-strategy delivery of projects.
  • Doubled interactive services revenue through new business development initiatives.
  • Led cross-functional teams in strategy, creative, and production, serving as mentor and driving innovation in digital marketing solutions.

Ecommerce Editor-in-Chief

Kohl's Department Stores | February 2000 - April 2002

Led online editorial strategy and content development for Kohl's first ecommerce initiative, aligning brand messaging with consumer needs across multiple digital touchpoints.

  • Spearheaded development of Kohl's inaugural ecommerce website, including architecture, navigation, and content strategy.
  • Presented a comprehensive ecommerce launch strategy to the executive team.
  • Drove sales and customer satisfaction through strategic planning for ecommerce, corporate, recruiting, and gift registry platforms.
  • Developed and managed content team, establishing processes for ongoing content creation and optimization.
  • Created cross-channel promotional strategies in collaboration with email, PR, and traditional marketing teams.
  • Improved online communication through development of new corporate and recruiting websites.

Education

Bachelor of Arts, Mass Communications - Advertising 
Minor in Business Administration
Winona State University


Social Shareables to Promote PMI

A new content concept curated specifically for busy mortgage pros. Social media shareables on hot homebuying topics guaranteed to initiate dialogues, illustrate proficiency and build bridges with prospective borrowers.

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MGIC Content Hub Development

Developed a single-source content hub to provide mortgage industry professionals with easy access to MGIC's up-to-date information, tools, and insights.

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Successful Pivot to Target Marketing Approach

New ABM initiative helps High Value targeted accounts build and maintain more meaningful relationships with borrowers, real estate professionals and other influencers in their local market.

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Rethink MI Campaign Launch

A multi-phased, multichannel approach that significantly increased brand awareness, sales engagement, and lead acquisition across various touchpoints.

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Eye Opening DM Test

Our charge for this program was to create a fresh approach to meet a high response rate goal, while looking for ways to optimize ROI. To EyeMed’s delight, our campaign and format test raised the roof, beating its goal.

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Speed Training Video Series

The Magic Minutes Training Series content is a top-traffic driver for mgic.com, quickly expanding thousands of pros' industry knowledge and skills through quick-hitting videos in 15 minutes or less.

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Digital Marketing Strategy Overhaul + Website Renovation

Attentive account strategy and creative management delivered a higher ROI and uncovered new and different ways to get in front of audiences with the right messaging and response mechanisms.

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Broker Campaign Grants Sales Wishes

Integrated broker campaign that blended traditional direct response tactics with cutting-edge, digital technology cuts through the clutter leaving a lasting impression.

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Marketing Funnel Campaign Refresh

Audited, redesigned, and implemented an email funnel campaign that nurtures new leads acquired through website form fills, and improves overall engagement and conversion rates.

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Income Calculators Campaign Makeover

Annual campaign is revitalized for MGIC's flagship value add, self-employed borrower (SEB) worksheets. Impressive results deliver improved engagement and usage among loan officers and mortgage professionals.

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I'm here to lend a hand!
As a content and website strategist with over 20 years of experience, I'm here to lend a hand when your team needs a boost.

Think of me as your extra set of hands for projects that require a little more reach. From website audits to SEO optimization and content creation, I will seamlessly integrate with your team to deliver exceptional results. 

Let's connect and explore how I can help you grasp your goals!
Denise
414.218.5452 | beheardmktr@gmail.com